Meeting Consumers Where They Are: Modernizing Health Plan Communications

By Dalita Collins, Director, Policy Americans increasingly manage important aspects of their lives online—from banking and health care to employment and benefits information. The rules governing how individuals receive information about their health benefits should reflect that reality. The Department of Labor’s (DOL) proposed rule on electronic disclosure by group health plans under ERISA represents […]

With New Commitments to Patients and the Enactment of Sweeping Legislation, PBMs Are Embracing Transparency

For years, policymakers have called for more transparency in the prescription drug supply chain. Today, PBMs are not just meeting that challenge, they’re setting the standard. From fundamental changes to their business models to sweeping new reporting requirements enshrined in the Consolidated Appropriations Act (CAA) to a bold commitment that gives patients clearer information about […]